Privacy Notice

This Privacy Notice is meant to inform you of our policies regarding the collection, use and disclosure of Personal Information we receive from visitors of the website and such referred to it via ad placements on third-party providers’ websites. By using the website, you agree to the collection and use of information in accordance with this policy according to your privacy rights set below.

Mindbase LTD (“Mindbase”) is a technology company specializing in software development, IT consulting, and IT outsourcing services and has its business seat and registered address at 111R Tsarigradsko shosse Blvd., Sofia Tech Park, Synergy Tower, fl. 1, 1784 Sofia, Bulgaria, registered in the Commercial register of the Registry Agency under UIC 208441835. Mindbase operates www.mindbase.eu and is a controller of the personal data submitted through this website.

On this site the Google Privacy Policy and Terms of Service apply.

We do not address children under 18 years of age and we do not knowingly attempt to solicit or receive information from children under 18 years of age. Mindbase is committed to respecting your privacy. We will treat any personal data supplied by you as confidential and will only process such information as permitted by applicable legislation.

Personal Information we collect

Certain visitors interact with Mindbase in ways that require us to gather personally-identifying information which may include but is not limited to your name, email address, phone number, information provided in your CV or Cover letter, or other information you disclose to Mindbase by submitting a website form or e-mail to our public e-mail addresses. In each case, we collect such information only as is necessary to fulfill the purposes of interaction with Mindbase, and to allow Mindbase to provide its services. From time to time, Mindbase receives personal information about individuals from third parties. This may happen if you publish your CV on the Internet on some career media, if someone recommended you for potential employment or if our recruitment partners, like HR agencies or training academies, introduce you.

Children’s privacy

Mindbase do not address anyone under the age of 18. We do not knowingly attempt to solicit or receive information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Services with purpose of personal data use & legal base for processing

Mindbase collects personal information to provide its services, as well as for the following purposes.

Response to a Question or Query Made by a Website Visitor, Regulation (EU) 2016/679 – GDPR Art. 6, 1 F

If you have contacted us via www.mindbase.eu or otherwise, we may process your name, contact details, and other information you provided to us to be able to answer your questions, organize meetings or conduct any other type of communication.

As a visitor of www.mindbase.eu, you may wish to ask a question, make a certain proposal to Mindbase for partnership, request for a brochure, or another kind of information. You are proposed to fill in a contact form containing personal data such as your name, e-mail, phone, etc. By filling in any contact form with requested Information, you as a visitor authorize Mindbase to use these details to reply to your requests for information, quotes or any other kind of request as indicated by the form’s header.

Mindbase is using these data only for purposes related to response to a question or query made by a website visitor.

Recruitment Purposes, Regulation (EU) 2016/679 – GDPR Art. 6, 1 A

When applying for a job position through jobs.bg, LinkedIn, Facebook or other career media, or directly from Mindbase careers page, the Applicant is redirected to Mindbase applicant tracking system.

The applicant is filling-in a form giving the following personal information: name, e-mail address, phone number, CV (resume), and optional Cover Letter.

We may process your full name, contact details, your CV and specializations, social media profiles, date of birth, education history, references, employment history, notice period at current employer, degrees, professional skills, personal/professional interests, language skills, salary expectations, family status, citizenship, certifications, testing results, publicly available professional information about you to assist you with ongoing or future recruitment in Mindbase, to enable you to submit your resume, apply for jobs online or to use the website otherwise.

Submitting and processing of job applications as well as the subsequent processes according to the procedures for hiring personnel in Mindbase is a service, the purposes of which is solely related to recruitment.

If you apply for a job vacancy through the website, you are asked to give your consent to Mindbase to process your personal data for recruitment purposes, Regulation (EU) 2016/679 – GDPR art. 6, 1a.

If your application is provided by third party as mentioned below Mindbase is processing your personal information based on Mindbase legitimate interest, Regulation (EU) 2016/679 – GDPR art. 6, 1f.

Business Relations, Based on Mindbase Legitimate Interest, Regulation (EU) 2016/679 – GDPR Art. 6, F

If you are a representative of our current/potential client, vendor, business partner or investor, we may process your full name, contact details, current and previous positions, current and previous companies you represent, activities in relation to sales process, data on our communications with you, content and results of such communications, our internal notes about you, data on your position and publicly available professional information about you to develop and/or maintain business relations and communications with Mindbase, to engage in new business with the company you represent, to provide you with the status/details/other information about our services, to organize the approval, processing and signing of contracts, acts, invoices and other contractual documentation, to promote our new services, to present the high level of our services, to invite you to meetings and events.

Marketing and Public Relations, Based on Your Consent, Regulation (EU) 2016/679 – GDPR Art. 6, 1 A

If you are a visitor to our website, we may, by way of cookies, process your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, log files, interactions with our website and with our online campaigns, data automatically collected about you or your device in accordance with this Privacy Notice, information you provided via website forms, publicly available professional information about you, data sources, notes and remarks to carry out marketing research and to analyze the characteristics of this website visitors, to assess the impact of our marketing communication and to adjust it to the detected tendencies, to plan our future marketing activities, to prepare analytics and profiling for business intelligence, to personalize service and communications for you, to target our advertising.

If you have provided your personal data by submitting it on our website, we may process it to:

  • spread marketing materials;
  • make announcements about additions and changes concerning our services;
  • personalize our marketing communication for you;
  • send you e-mail notifications (e.g. about the job vacancies or other news);
  • send you our email newsletters (you can inform us at any time if you no longer interested in these materials);
  • send you marketing communications relating to our business which we think may be of interest to you.

Targeting Online Ads, Regulation (EU) 2016/679 – GDPR Art. 6, 1 F

By interacting with Mindbase through the profiles we maintain in social media networks (LinkedIn, Instagram, Facebook, Twitter, Xing, YouTube, TikTok) you may be asked to provide Personal Information on occasions such as following an ad, which redirects the Visitor to a landing page on Mindbase website.

The Information you provide by filling out a form will be treated in the same respectful manner and confidentiality as the one provided upon using our website.

If you have supplied your Personal Information, Mindbase may occasionally contact you with marketing or promotional materials and other information that will inform you about new offerings, solicit your feedback, or keep you up to date with the company and its services.

Security, Based on Mindbase Legitimate Interest, Regulation (EU) 2016/679 – GDPR Art. 6, 1 F

If you are a visitor of our office, we may process your full name, time of entrance-exit, time spent at the office, and the name of person, invited you, to monitor physical access and to ensure security in our office, to prevent, detect and investigate any crime, misconduct, incident or accident. This information may be disclosed to third parties for investigation purposes, legal prosecution or for insurance purposes.

Transfer of personal data

Information we collect from you may be processed in EEA (or a third country or organization outside EEA where the EC has decided that it insures an adequate level of protection) depending on the purposes of processing.

Processors could be accountants and law firms, recruitment agencies or other, and they are all bound by legal acts on data protection under the terms of Article 28 § 3 of the Regulation.

Mindbase endeavors to apply suitable safeguards to protect the privacy and security of your personal data during the transfer and to use it only in consistency with your relationship with Mindbase and the practices described in this Privacy Notice. Mindbase also minimizes the risk to your rights and freedoms by not collecting or storing sensitive information about you.

To the extent permitted by applicable data protection laws, your personal data may be transferred within the scope of legitimate interest of Mindbase. In any case they are processed under the terms of standard contractual clauses and binding corporate rules adopted by Mindbase.

We share information with third parties that help us operate, provide, improve, integrate, support and market our services.

Service Providers: We work with third-party service providers to provide hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.

Mindbase Partners: We work with third parties who provide consulting, sales, and technical services to deliver and implement our services. We may share your information with these third parties in connection with their services, such as to assist with billing and collections, to provide localized support, etc. We may also share information with these third parties where you have agreed to that sharing.

Links to Third Party Websites: Mindbase website may contain links that direct you to other websites or services whose privacy practices may differ from ours. If you submit information to any of those third-party websites, your information is governed by their privacy policies, not this one. We encourage you to carefully read the privacy policy of any website you visit.

We may also disclose your personal data to the extent that we are required to do so by law, in connection with any ongoing or prospective legal proceedings or in order to establish, exercise or defend our legal rights.

Cookies and cookies tracking

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Mindbase do not use cookies to help identify and track visitors, their usage of the Websites, and their Website access preferences. Mindbase do not use third-party tracking services to collect information about you.

Do not track

"Do Not Track" is a privacy preference you can set in your browser if you do not want online services to collect and share certain kinds of information about your online activity from third party tracking services. Mindbase do not track your online browsing activity and do not permit third-party services to track your activity on our site. Because Mindbase do not share such data with third party services or permit this kind of third party data collection for any of Mindbase users, and Mindbase do not track Mindbase users on third-party websites, Mindbase do not need to respond differently to an individual browser's Do Not Track setting.

Analytics services provided by third parties

Mindbase do not use analytics services provided by third parties.

Data retention

Personal data for recruitment purposes that we are processing based on your consent will be kept for 6 years. Other data can be processed for an unlimited period of time (or until the consent is revoked), unless otherwise prescribed by applicable legal requirements and presuming that it is necessary for the purposes of processing.

Notwithstanding the other provisions of this section, we will retain information and documents (including electronic documents) containing personal data: to the extent that we are required to do so by law, if the information/documents are relevant to any ongoing or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.

Data protection

To help protect the privacy of data and personally identifiable information you transmit through use of this website, we maintain physical, technical and administrative safeguards.

Mindbase uses website security measures consistent with current best practices to protect its website and email. These measures include technical, procedural, monitoring and tracking steps intended to safeguard data from misuse, unauthorized access or disclosure, loss, alteration or destruction.

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

If any personal data leak occurs we will do everything to eliminate it and to assess a level of risk connected with the leak according to our Personal data breach policy. If it turns out the leak may lead to physical, material or non-material damage for you we will contact you without undue delay unless the law provides otherwise. All our steps will be taken in full cooperation with competent supervising authority.

Your rights as data subjects

You have certain rights available to you when it comes to your information.

You have the right to access and update your information, request a copy of your information, to object to our use of your information where you believe we don’t have the appropriate rights to do so, to request the deletion or restriction of your information, or to request your information in a structured, electronic format.

You may also request additional information about the purposes of the processing, the categories of personal data concerned, who else outside Mindbase might have received the data from Mindbase, what the source of the information was and how long it will be stored.

If access cannot be provided within a reasonable time frame, Mindbase will provide you with a date when the information will be provided.

Your requests may be limited in certain cases e.g. if fulfilling your request would reveal information about another person, or if you ask to delete information which we are permitted by law or have compelling legitimate interests to keep.

Where you gave us consent to use your information for limited purposes, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information by contacting us, as provided below.

When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved. If you object to information about you being shared with a third-party app, please contact us.

You have the right to appeal to national supervisory authority Personal Data Protection Commission.

If you wish to execute any of these rights, please contact us at privacy@mindbase.eu at any time.

Privacy policy acceptance

If you do not agree to the terms of this Privacy Policy, please do not provide Mindbase with any information and do not use our website. By using our website and voluntarily providing information to us, you consent to our collection and use of the Personal Information as set forth in this Privacy Policy.

Changes to this Privacy Notice

This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our online information practices. When changes are made to this Policy it will be posted to the website and the “last updated” date at the top of this policy will be revised. We also encourage users to periodically check this Policy to understand how Mindbase protects and uses your information.

If you disagree with any changes to this privacy policy, you will need to stop using the Services as outlined above.

Please, see at the bottom of this page the last updated date.

Contact

Mindbase strives to ensure that information maintained about its Website visitors is accurate, current and complete. You have the right to access and correct your personal information. If you have any questions regarding this policy or if you wish to review, update or correct your personal information, please contact us at privacy@mindbase.eu

Last updated: 08.10.2025

Mindbase Ltd
Synergy Tower in Sofia Tech Park
111R Tsarigradsko shose blvd.
1784 Sofia
Bulgaria

ph +359 888 732 817
Mindbase Ltd
Rahoferstrasse 18
4400 St. Ulrich / Steyr
Austria

ph +43 699 13400 538